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Accessibility Statement

Effective Date: January 1, 2026  |  Last Updated: April 19, 2026

Our Commitment

Pasadena Clinical Group is committed to ensuring that our website is accessible to all individuals, including people with disabilities. We believe that every person deserves equal access to information about mental health care, and we strive to provide a positive experience for all visitors to our website.

Standards We Follow

We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (limited fine motor control, paralysis)
  • Cognitive and neurological disabilities (learning disabilities, seizure disorders)

Accessibility Features

We have taken the following steps to make our website more accessible:

  • Alternative Text: Images on our site include descriptive alternative text for screen readers
  • Keyboard Navigation: All interactive elements can be accessed using a keyboard
  • Semantic HTML: We use proper heading structures and semantic markup to assist screen readers
  • Color Contrast: We maintain sufficient color contrast between text and backgrounds
  • Readable Fonts: Text is displayed in legible, appropriately sized fonts
  • Responsive Design: Our website adapts to different screen sizes and devices
  • Descriptive Links: Link text clearly describes the destination or action
  • Form Labels: All form fields include labels that are properly associated

Applicable Laws

Our accessibility efforts are guided by the following federal and state laws:

  • Americans with Disabilities Act (ADA), Title III: Requires places of public accommodation (including healthcare providers) to ensure equal access, which courts have increasingly interpreted to include websites
  • Section 508 of the Rehabilitation Act: Requires federal agencies and organizations receiving federal funding to make electronic information accessible
  • California's Unruh Civil Rights Act (Cal. Civ. Code §51): Provides broad protections against discrimination, including for individuals with disabilities, and has been applied to website accessibility

Ongoing Efforts

Accessibility is an ongoing effort. We continuously work to improve the accessibility of our website and services by:

  • Conducting regular accessibility reviews
  • Training our staff on accessibility best practices
  • Incorporating accessibility into our design and development processes
  • Seeking feedback from users with disabilities

Known Limitations

Despite our best efforts, some areas of our website may not yet be fully accessible. We are actively working to identify and address any barriers. If you encounter content that is not accessible, please let us know so we can address it.

Alternative Access

If you are unable to access any content or use any feature of this website due to a disability, please contact us. We will make reasonable efforts to provide the information or service you need through an alternative method.

  • By Phone: 626-354-6440 — our staff can provide information verbally or assist you with scheduling
  • By Email: office@pasadenaclinicalgroup.com — we will respond within one business day
  • In Person: Visit us at 301 N. Lake Ave, STE 600, Pasadena, CA 91101. Our office is physically accessible with ADA-compliant facilities

Feedback

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing our site, or if you have suggestions for how we can improve accessibility, please contact us:

Pasadena Clinical Group
301 N. Lake Ave, STE 600
Pasadena, CA 91101
Phone: 626-354-6440
Fax: 323-801-8264
Fax: 323-801-8264
Email: office@pasadenaclinicalgroup.com

When contacting us about an accessibility issue, please include:

  • The web page (URL) where you encountered the issue
  • A description of the accessibility problem
  • The assistive technology you were using (if applicable)
  • Your preferred method of contact

We take all feedback seriously and will do our best to respond promptly and address any concerns.